Zuddl is a modular platform for events and webinars that helps event marketers plan and execute events that drive growth. Event teams from global organizations like Microsoft, Google, ServiceNow, Zylo, Postman, TransPerfect and the United Nations trust Zuddl. Our modular approach to event management lets B2B marketers and conferences organizers decide which components they need to build the perfect event and scale their event program. Zuddl is an outcome-oriented platform with a focus on flexibility, and is more partner, less vendor.
FUNDING
Zuddl being a part Y-Combinator 2020 batch has raised $13.35 million in Series A funding led by Alpha Wave Incubation and Qualcomm Ventures with participation from our existing investors GrowX ventures and Waveform Ventures.
WHAT YOU WILL DO
· Own and drive the operational setup of individual events and enterprise accounts
· Offer ongoing dedicated support to the accounts you manage
· Assist with technical dry-runs, preparing the customer for a successful event
· Communicate with customers often via email and video calls
· Be proactive and friendly, offering the highest level of support to customers
· Work with our support and success team for optimal customer success
· Identify opportunities for networking, referrals, and expansion
· Demonstrate an expert-level understanding of the Zuddl platform and know all of the ways it can best support a customer's event
· Leverage data-driven and analytical approaches to identify customer experience gaps and promote a deeper understanding of our users
CORE SKILLS REQUIRED
· 1-3 years in event industry with a keen eye and attention to details
· Fluent English speaker with outstanding written and verbal communication skills; you have the ability to read, interpret, and clarify customers' goals, and then craft thoughtful responses to help them achieve those goals
· Tech Savvy - loves software, and tech and is excited to learn new software
· Excellent presentation and public speaking abilities
· Great problem-solving abilities - assess all options before making a decision
· Exceptional organization skills - you're used to juggling multiple priorities
· Can work in a fast-paced environment
WHY YOU WANT TO WORK HERE
- Competitive compensation
- Employee Friendly ESOPs
- Remote Working
- Flexible Leave Program
- Home Workstation Setup
- A culture built on trust, transparency, and integrity
- Ground floor opportunity at a fast-growing series A startup
